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NewOutlook · Copilot

Outlook: Copilot Chat available in shared and delegate mailboxes

Copilot Chat is now available to users accessing shared and delegate mailboxes in new Outlook, provided they have Read and manage (full access) or mail folder-level permissions. No admin action needed; users will see the feature automatically.

Key dates

  • 2024rollout (Rolling out to Worldwide Standard Multi-Tenant)

Microsoft's description

Shared mailbox users and delegates with Read and manage (full access), and/or mail folder-level permission will now be able to access Copilot Chat directly from their shared and delegate mailboxes in new Outlook.

View on Microsoft roadmap →