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NewDynamics 365 Supply Chain Management · Microsoft Copilot

Dynamics 365 Supply Chain Management: Copilot and AI innovation - Understand forecast accuracy with AI explanations

A new AI-powered forecasting feature is being added to Dynamics 365 Supply Chain Management that provides AI-generated explanations and accuracy metrics (SMAPE) alongside forecast results. This capability is automatically enabled for end users with no action required from admins.

Microsoft's description

By combining forecast results with contextual insights, planners can gain a detailed understanding of the key factors influencing each forecast rather than simply viewing the numbers. This increased transparency builds confidence and supports more informed planning decisions. Key benefits include: See symmetric mean absolute percentage error (SMAPE) values. View historical data and forecast results in one place. Understand forecast drivers through AI-generated explanations. Gain greater confidence in planning outcomes. Make faster and more informed business decisions. These capabilities help planners spend less time analyzing forecast changes and more time acting. Business Value: Get a clear view of historical data alongside a calculated forecast supported by AI-generated explanations. This feature enhances planners' understanding of each forecast, builds confidence in the results, and enables better planning decisions. Enabled for: Enabled for end users automatically

View on Microsoft roadmap →