NewMicrosoft Teams
Microsoft Teams: Teams Phone Call Transfer Improvements
Microsoft Teams is improving call transfer functionality on desktop with a streamlined workflow that reduces steps and adds transfer suggestions. This is a usability enhancement with no admin action required.
Key dates
- 2024 — rollout (Rolling out to Worldwide Standard Multi-Tenant; Targeted Release available first)
Microsoft's description
Microsoft Teams is improving the call transfer experience on desktop (Windows and Mac) with a streamlined workflow that makes transferring calls faster and more intuitive. These changes reduce the number of steps to initiate a transfer and introduce transfer suggestions to help users find the right transfer target more quickly.