NewMicrosoft Copilot (Microsoft 365) · Microsoft 365
Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot
A new Employee Self-Service Agent within M365 Copilot is rolling out to help employees resolve common HR and IT policy questions and perform related tasks by connecting to authorized knowledge bases and systems of record, reducing resolution time.
Key dates
- 2024 — rollout (Rolling out to Worldwide Standard Multi-Tenant)
Microsoft's description
The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.