NewMicrosoft Copilot (Microsoft 365)
Microsoft Copilot (Microsoft 365): [Copilot Extensibility] Customers can connect M365 Copilot with Zendesk Tickets to triage and resolve customer issues with Copilot Connector
Microsoft Copilot for Microsoft 365 will gain the ability to connect with Zendesk Tickets through Copilot Connector, enabling admins to allow users to triage and resolve customer issues directly within Copilot.
Key dates
- — preview (Feature currently in development; general availability timeline not specified)
Microsoft's description
Customers can connect M365 Copilot with Zendesk Tickets to triage and resolve customer issues with Copilot Connector.