Workforce Management
Changes, deprecations, and retirements affecting Workforce Management.
2 changes
NewDynamics 365 Customer Serviceaction
Dynamics 365 Customer Service: Workforce engagement management - Detect intraday volume spikes with workforce alerts
Oct 16
updated
NewDynamics 365 Customer Serviceaction
Dynamics 365 Customer Service: Workforce engagement management - Monitor intraday performance against the forecast
Oct 16
updated